Salon Policy
GENERAL POLICY
DEPOSITS ARE NON-REFUNDABLE WITHIN 48H BEFORE YOUR APPOINTMENT
ALL SALES ARE FINAL
NEW CLIENTS ARE TO PAY A $50 DEPOSIT TO SECURE AN APPOINTMENT
PLEASE COME RIGHT ON TIME, MESSAGE ME IF YOU ARE EARLY OR LATE.
IF YOU ARE 15 OR MORE MINS LATE YOUR APPOINTMENT WILL BE RESCHEDULED
NO EXTRA GUESTS UNLESS IT HAS BEEN DISCUSSED
YOU NEED AT LEAST 40% OF YOUR EXTENSIONS STILL ON TO BE CONSIDERED A REFILL, OTHERWISE A FULLSET WILL BE CHARGED AND THE APPOINTMENT MAY BE RESCHEDULED.
NO SHOWS WILL NOT BE BOOKED AGAIN
PLEASE CANCEL IF YOU HAVE ANY TYPE OF SICKNESS AND RESCHEDULE WHEN BETTER
BY BOOKING AND PAYING FOR MY SERVICES YOU UNDERSTAND AND AWARE OF THE RISKS INVOLVED. (ALLERGIC REACTIONS, INFECTIONS ETC.)
IF YOU CANNOT MAKE YOUR APPOINTMENT AND CANCEL WITHIN ADEQUATE TIMEFRAME OR YOUR APPOINTMENT IS CANCELLED FOR ANY REASON- YOUR DEPOSIT IS VIABLE FOR 1 YEAR TO TRANSFER OVER TO YOUR NEXT APPOINTMENT
CANCELLATIONS WITHOUT A 24H NOTICE WILL BE SUBJECT TO A 50% REMAINING BALANCE CANCELLATION FEE
CANCELLATIONS WITHOUT A 48H NOTICE WILL BE SUBJECT TO A 25% REMAINING BALANCE CANCELLATION FEE
RESCHEDULING/CANCELLATION POLICY
APPOINTMENTS RESCHEDULED WITHOUT A 24H NOTICE WILL HAVE TO SEND ANOTHER DEPOSIT TO BE BOOKED AGAIN.
RESCHEDULING YOUR APPOINTMENT TWICE WILL RESULT IN HAVING TO PAY ANOTHER DEPOSIT.
SHIPPING/ORDER POLICY
AFTER ORDERS HAVE BEEN POSTED/SHIPPED THE PARCEL IS NO LONGER UNDER OUR CONTROL AND WE ARE NOT LIABLE FOR ANYTHING THAT HAPPENS DURING THIS PROCESS
IF YOU ARE UNHAPPY WITH ANY OF YOUR PRODUCTS PLEASE CONTACT THE WINX EDIT DIRECTLY VIA INSTAGRAM
SHIPPING TIMES ARE AN ESTIMATED TIME YOUR PACKAGE WILL ARRIVE AFTER PROCESSING TIME. PROCESSING TIMES CAN TAKE UP TO 3 DAYS. WE ARE NOT LIABLE FOR HOW LONG YOUR PACKAGE CAN TAKE TO ARRIVE AFTER IT HAS LEFT OUR PREMISES.